Order & Shipping Policy

Shipping/Handling Policy

package.gifAll products are shipped via USPS priority mail using Delivery Confirmation to allow for tracking of shipments. USPS tracking information is included with your order shipment confirmation email. Products are shipped to domestic destinations only. Orders with a PO Box shipping address will not be processed.

Shipment Schedule

Orders are generally processed and shipped within 2-3 days unless a product is out of stock. Because Fayces is closed on Sunday and Monday, orders received Saturday after 12 noon (PST) are not processed until the following Tuesday.

Order Status

To check the shipping status of a package (e.g., awaiting processing, shipped, etc.), log in to your account on the Fayces online store.

Return Policy

We offer a full guarantee on our products! If you are not satisfied, return the products and receive a 100% refund.

Currency and Payment Options

Currency All transactions are handled in U.S. currency only.

Payment Options

  • We accept credit or debit cards (Visa, MasterCard, and American Express).
  • Users can also securely pay for transactions with their PayPal accounts. Fayces Inc. will display on your order confirmation e-mail and credit card statement for PayPal transactions.

Security

All payments are securely processed. Rest assured that your payment information is kept private. See our Privacy Policy for details.

Billing & Order Questions

For billing/order questions or refund requests, please call (310-313-3223) or email us at sales@fayces.com.